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Measuring the User Experience: Collecting,
Measuring the User Experience: Collecting,

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Thomas Tullis, William Albert

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics


Measuring.the.User.Experience.Collecting.Analyzing.and.Presenting.Usability.Metrics.pdf
ISBN: 0123735580,9780123735584 | 318 pages | 8 Mb


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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Thomas Tullis, William Albert
Publisher: Morgan Kaufmann




Prior to joining Bentley, Bill was Director of User Experience at Fidelity Investments. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics – by Tom Tulis & Bil Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies). Date: Wednesday, November 30, 2011. Designing Interfaces: Patterns for Effective Interaction Design. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Labels: Literature, UX. In this paper, I introduce the key business process steps in designing a web analytics strategy for an online platform. There are a few good books out there on measuring UX, but I'd start with Tom Tullis's Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics . Web analytics mainly deals with collecting, measuring, analyzing and reporting the data on presentation components. However we can get a rough idea of their overall satisfaction by “connecting the clicks” user did on the site and other key metrics like time spent on site, conversion ratio etc. Tullis and Albert provide insightful details on how to collect, analyze, and present usability metrics. Measuring The User Experience Tom Tullis and Bill Albert (2003). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics by Thomas Tullis, William Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Tullis, Thomas, and William Albert. Journal of Usability Studies 2 (3) (May): 112-132. Burlington, MA, USA, Morgan Kaufmann Publishers. And Albert, Bill (2008): Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. The next step up is to use some statistics, perhaps any statistics, in our user experience work.

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